Makes all standard/specialty coffee and tea beverages for the dining room, cocktail lounge, and bar. Interacts with the venue
guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
Anticipate and accommodate the needs of the guests.
Maintain the general cleanliness and sanitation of the coffee station and entire venue.
Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and
Deliver coffee/tea orders, when required, to tables/bar in a timely manner, and to the correct guests.
Clears any dirty service items from the table after delivering coffee/tea orders.
Helps ensure guest satisfaction through active participation in service.
Follow supervisor’s instructions, communicate with and support co-workers while being a team player.
Complies with Department of Health and company sanitation standards.
Properly sets-up coffee stations, performs side-work and other opening/closing procedures as directed by
o Responsible for making sure that all perishable items (i.e., milk) have not expired and if they are promptly
discarding them, alert management of the waste
o Stocks coffee stations with all prescribed supplies
o Performs opening side-work as prescribed
o Performs closing side-work as prescribed
Reports all breakage, and damage of equipment or furniture immediately to management.
Attends and participates in daily pre-service meetings.
Attends and participates in any training sessions or departmental meetings.
Learn by listening, observing other team members, and sharing knowledge while leading by example.
Portrays a positive and professional attitude.
Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
Works as part of a team and provides help and support to all fellow team members.
Assist and/ or complete additional tasks as assigned.