Assistant General Manager at Rowland's Bar and Grill

The Opportunity 

Delaware North's Patina Restaurant Group is seeking an experienced restaurant leader to join our team as Assistant General Manager at Rowland's Bar and Grill in New York, New York. Our ideal candidate shares our passion for delivering the highest quality of food, wine, and service to guests - taking great pride in your work and the impact you have on a moment or occasion. You're an inspiring leader who understands that training and developing your team is critical to the operation and you can successfully manage people, processes, budgets, and expenses effectively.

Pay

Minimum – Anticipated Maximum Salary: $81300 - $107800 / year

The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits

At Delaware North, we care about our team member’s personal and professional journeys. These are just some of the benefits we offer: 

• Health, dental, and vision insurance
• 401(k) with company match 
• Performance bonuses
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities 

• Partner with the General Manager to train and manage front-of-house service staff, ensuring consistent delivery of products and professional services within the standards of budget, policies, procedures, and quality.
• Oversee daily shift responsibilities of all employees (floor service, side-work, sanitation, receiving, invoices, and time cards).
• Collaborate with leaders to maximize sales potential and profitability including promotions, guest satisfaction, monitoring product, and labor costs, reviewing financial information.
• Order and conduct monthly inventory of wine, liquor, and other supplies.
• Work closely and with all management staff and maintain open lines of communication between front-of-house and back-of-house at all times.
• Monitor food and beverage quality and presentation at all times.
• Ensure all Health Department regulations are being adhered to and the restaurant is clean, sanitized, and safe for associates and guests.
• Build rapport with restaurant guests and ensure an enjoyable and memorable experience.
• Lead by example by demonstrating the qualities that you expect from your high-performing staff.

Qualifications 

• Minimum3 years' experience as an Assistant General Manager, Senior Restaurant Manager, or Service Director in a restaurant of similar style, capacity, and volume.
• Degree in hospitality or business management is preferred.
• Servsafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certifications required.
• Strong financial and computer skills.
• Experience working with and an understanding of P&L's; able to monitor budgets and manage service and labor costs.
• Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed.
• Must have strong communication, interpersonal, and leadership skills to deal effectively with all types of business contacts,employee affairs, and customers.
• Ability to navigate and utilize Microsoft Office Suite programs, appropriate point-of-sale (POS) systems, and any other required operating machines (i.e. online or digital reservation systems).

Who We Are 

Patina Restaurant Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera. Patina Restaurant Group was recently named one of America's Top 25 restaurant groups by Nation's Restaurant News.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.